Frequently asked questions
Do you also build the software?
Not as part of an advisory engagement — that keeps our advice independent. We can recommend how to evaluate development partners, review their proposals with you through a build-vs-buy review, and stay involved as a fractional CTO while someone else builds.
What does “fractional CTO” mean here?
A set number of hours a month of senior technical leadership: roadmap and architecture decisions, vendor and hiring support, reviewing your team’s work and representing technology to your board or investors. It is advisory — you keep decision-making authority, and it is not employment.
What access do you need for a code audit or architecture review?
Read-only access to the repository and, for architecture reviews, read-only access to cloud consoles or diagrams, plus time with one or two people who know the system. We never need production write access, and we remove our access when we deliver.
Can we share your report with investors or a buyer?
Yes, the report is yours once paid. For due diligence, we agree upfront who the report is for; findings are our professional opinion based on the access given, not a guarantee.
Is this legal, financial or investment advice?
No. We give technical opinions. Due diligence reports cover technology, engineering practice and technical risk; legal, tax, financial and valuation questions are for your lawyers, accountants and advisers.
How do workshops run?
Over video call by default, with a shared whiteboard and documents. If you are in the same city we can sometimes meet in person by arrangement — ask in your request.
Will you sign an NDA?
Yes. Our Terms already include confidentiality, and we are glad to sign a reasonable mutual NDA before you share details.
What if our needs don’t fit a package?
Request a custom plan. We reply with a written proposal: scope, deliverables, timeline, a fixed price and milestones.
How do I pay?
At checkout choose Raast QR (scan with any Pakistani bank or wallet app), JazzCash or Easypaisa (we send a payment request to your app; approve it with your PIN). You approve every payment yourself — we never see your PIN or OTP. How to pay
Will I get an invoice?
Yes. Every paid order has a receipt you can print or save as PDF from Account → Orders. It shows our registered business details and any tax.
Can I get a refund?
Yes, in the cases described in our Refund & Cancellation Policy. Refunds go back to the account you paid from.
How do I contact you?
Use the contact form, or email [email protected] (Monday–Saturday, 10:00–18:00 PKT). Each message gets a ticket number.